Uncategorized

Before we talk about customer escalations, let’s take a step back. Ask yourself: what customer service quality do you expect from those you do business with? Current customer service trends…

You finally completed the report. The data’s solid, the numbers check out, but when you present it, people squint at the table and ask, ‘What am I supposed to take…

Your online presence must have visual appeal and a seamless user experience to attract and retain customers.But like any other field, design needs you to learn and use new tools…

In this Custify webinar, Irina Cismas sat down with Ramses Bossuyt, CS leadership coach and former VP of Customer Success, to tackle a common but often overlooked challenge: how Customer…

Remote work has transformed the tech industry, allowing IT professionals to work from anywhere in the world. At Sprint CV, we live and breathe remote work – our team is…

The European Investment Bank (EIB) funds projects across Europe in sectors such as infrastructure, sustainability, and digital transformation. Companies and professionals looking to work on these EU-backed initiatives must meet…

Freelancing in tech offers flexibility and independence, but choosing the right country can make a significant difference in your career and quality of life. Factors such as tax policies, cost…

What’s the first thing you think of when considering how to track leads effectively? Is it the quality of your marketing tools? Your overall business strategy? Maybe you prefer to…

The recruitment landscape has changed significantly in recent years and AI has played a crucial role in shaping the industry. From automating CV screening, assisting in job matching, and analyzing…

Artificial intelligence (AI) is reshaping recruitment, especially in tech, where AI-powered Applicant Tracking Systems (ATS) are used to screen candidates. But here’s the catch: if your CV isn’t formatted correctly,…